Client Support
Offering data migrations and integrations of new tools
Our client support team is technically trained to resolve any issue you may have with your application platform, all in the least time possible. Our support team is so dedicated to making your life simpler that if you ask so, you will receive useful tips, tricks, and guidelines as well.
A super fast response time in 24x7 environment.
A dedicated team of certified developers working on your case
Fast implementation of any new requirement you may have (no, you will not have to wait for weeks!)
We commit ourselves to solve any of the following issues within a day
Website is Down
‘Access Denied’ Error
Admin Errors
500 Internal Server Errors
404 ‘Not Found’ Errors
SSL Errors
New Domain Configuration Issues
Database Failure
Checkout Functionality Errors
Our Product maintenance solutions includes
Enhancements, Hot fixes and Bug Fixes
Service Packs Release and Patch Tracking
Forward/Backward Porting to Merge Enhancements With The Core Product Development Efforts
Coordination With Development Teams For Future Releases Installed Base Maintenance
Knowledge Base Management – Database is Maintained With Frequently Recurring Problems and Associated Resolutions, Which can be Used as a Basis For Customer Self-service.