Client Support

Client Support

Offering data migrations and integrations of new tools

Our client support team is technically trained to resolve any issue you may have with your application platform, all in the least time possible. Our support team is so dedicated to making your life simpler that if you ask so, you will receive useful tips, tricks, and guidelines as well.

A super fast response time in 24x7 environment.

A dedicated team of certified developers working on your case

Fast implementation of any new requirement you may have (no, you will not have to wait for weeks!)

We commit ourselves to solve any of the following issues within a day

Website is Down

‘Access Denied’ Error

Admin Errors

500 Internal Server Errors

404 ‘Not Found’ Errors

SSL Errors

New Domain Configuration Issues

Database Failure

Checkout Functionality Errors

Our Product maintenance solutions includes

Enhancements, Hot fixes and Bug Fixes

Service Packs Release and Patch Tracking

Forward/Backward Porting to Merge Enhancements With The Core Product Development Efforts

Coordination With Development Teams For Future Releases Installed Base Maintenance

Knowledge Base Management – Database is Maintained With Frequently Recurring Problems and Associated Resolutions, Which can be Used as a Basis For Customer Self-service.